Last updated: September 7, 2025

Introduction

The Market Traders (“we”, “us”, “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our ecommerce website (the “https://themarkettraders.co.uk”) and purchase goods online, including but not limited to accessories, electronics, arts and crafts, and a wide variety of other products.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to the terms outlined herein. If you do not agree with our practices, please do not use the Site.

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

1.1 Personal Information

• Full name
• Email address
• Mailing address
• Phone number
• Payment information (such as credit/debit card details and billing address)
• Account credentials (username and password)

1.2 Non-Personal Information

• Browser type and version
• Device type and operating system
• IP address
• Pages visited and time spent on the Site
• Referring website
• Clickstream data and usage patterns

1.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your use of our Site, improve functionality, and enhance your shopping experience. Cookies are small files placed on your device that enable certain features and help us understand how visitors use the Site.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To process and fulfill your orders, including sending order confirmations, shipping updates, and invoices
• To communicate with you about your account, orders, and customer service inquiries
• To personalise your shopping experience and suggest products that may interest you
• To improve our website, services, and product offerings based on user feedback and analytics
• To detect and prevent fraudulent transactions, security breaches, and misuse of our Site
• To comply with legal obligations and resolve disputes
• To send you promotional emails, newsletters, and marketing communications (if you have opted in)

3. Sharing of Your Information

We value your privacy and do not sell your personal information to third parties. We may share your information in the following circumstances:

• With Service Providers: We may share your information with trusted third-party service providers who perform services on our behalf, such as payment processing, order fulfilment, shipping, website hosting, analytics, and customer support. These providers are contractually obligated to protect your information and only use it as necessary to provide their services.
• For Legal Reasons: We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Market Traders, our users, or others.
• Business Transfers: In the event of a merger, acquisition, sale, or transfer of all or a portion of our business assets, your information may be transferred as part of the transaction. We will notify you via prominent notice on our Site of any change in ownership or uses of your personal information.
• With Your Consent: We may share your information for any other purpose disclosed to you and with your consent.

4. Data Security

We take reasonable measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include, but are not limited to:

• Using secure socket layer (SSL) technology to encrypt data during transmission
• Maintaining firewalls and intrusion detection systems
• Restricting access to personal information to authorised personnel only
• Regularly reviewing and updating our security practices

Despite our efforts, please be aware that no security measures are flawless or impenetrable. We cannot guarantee that your information will remain completely secure from unauthorised access by third parties.

5. Retention of Your Information

We retain your personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we will securely delete or anonymise it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These may include:

• The right to access and receive a copy of your personal information
• The right to rectify inaccurate or incomplete information
• The right to request deletion of your personal information
• The right to restrict or object to the processing of your personal information
• The right to withdraw consent for marketing communications at any time
• The right to data portability, where applicable

To exercise your rights, please contact us using the information provided in the “Contact Us” section below. We may verify your identity before processing your request.

7. Children’s Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

8. International Data Transfers

As an ecommerce website, we may process and store your information in countries outside your own, including countries within the European Economic Area (EEA), the United States, or other jurisdictions. If your information is transferred to another country, we will take appropriate measures to protect it in accordance with this Privacy Policy and applicable data protection laws.

9. Third-Party Websites and Services

Our Site may contain links to third-party websites, products, or services. This Privacy Policy does not apply to those external sites or services. We encourage you to read the privacy policies of any third-party sites you visit, as their practices may differ from ours.

10. Cookies and Similar Technologies

We use cookies and similar technologies to improve user experience, analyse trends, and deliver targeted advertising. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Site.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. We will post any updates on this page and, if the changes are significant, we will provide a more prominent notice. Your continued use of the Site after any changes constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

• Email: info@themarkettraders.co.uk

We are committed to resolving any privacy concerns promptly and transparently.

13. Governing Law

This Privacy Policy and any disputes arising from or related to it are governed by the laws of the EU, without regard to its conflict of law principles.

14. Your Consent

By using our Site, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

Thank you for trusting The Market Traders with your information. We value your privacy and strive to protect it at every step.